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AI Development · a service of Rubiera Productions

Automate the busywork. Keep the judgment.

How many hours a week does your team spend copying, sorting and chasing?

AI assistants, workflow automation and custom integrations that take repetitive work off your team and put your data to work.

People stay in the loopTested on your real casesBuilt by a team of 30+ specialists and experts in the field
What could AI do for you?
assistant + automation · illustrative sample datademo
Harbor Air & HeatingWebsite assistant
sample
My AC stopped cooling. Can someone come out this week?
Sorry about that. I can set up a visit. What is your ZIP code and the best phone number?
33030 · (555) 010-0134
Thanks. Tomorrow 10:00–12:00 is open. I have held it and a technician will confirm shortly.
Automation · runs behind the chat
TriggerNew chat messageWebsite assistant
AI stepUnderstand the requestAC repair · urgent
Rules checkInside our service areaAnswers only from your rules
ActionAdd lead to the CRMName, phone, issue
ActionHold a calendar slotTomorrow, 10:00
PersonYour team confirmsA human makes it final
A visitor asks a question. The assistant answers, and the steps behind it run one by one, with a person confirming the last one.
what does AI development for a business include
Quick answer

What does AI development for a business include?

AI development means building software that uses AI to handle one specific piece of work, such as answering customer questions, sorting and routing requests, reading documents, drafting replies or updating your systems, and connecting it to the tools your team already uses. With Rubiera Productions that covers finding the right first task, building the assistant or automation, testing it on your real examples, adding guardrails and human review where they matter, and monitoring it after launch.

It is not a chatbot bolted onto your website, and it is not a replacement for your team. Each project starts small, on one well-defined task, and grows only as it earns trust.

  • One clear task at a time, chosen with you.
  • Built on your own documents, data and tools.
  • Rules, limits and a person to hand off to.
  • Tested on real examples before customers see it.
  • Monitored after launch, so problems surface early.

Tell us where your team's time goes. We will tell you honestly whether AI can help.

What we build

Five ways AI goes to work in your business.

Each one is shown below the way it actually looks. Most projects combine two or three.

Assistants

Assistants that know your business

A website assistant answers common questions, qualifies enquiries and books time, using your own pages, policies and pricing rather than the open internet. An internal assistant does the same for your team over your documents. When it is not sure, it says so and hands the conversation to a person with the context attached.

assistant → your teamillustrative
Website assistantfrom your pages
Do you offer weekend appointments?
Yes, Saturdays 9–1. Want me to check what is open this week?Source: Hours & booking page
Check this weekPricesTalk to a person
Not sure yet. My case is a bit unusual.
Understood. I will pass this to a person with everything you have told me so far.
What your team seeshand-off
Unusual case · weekend visit
Asked
Weekend availability
Already told
Hours, booking options
Suggested next step
Call back today
Take itReassign
Nobody has to ask the customer to repeat themselves.
Automation

Workflows that run themselves

Something happens: a form is submitted, an invoice arrives, a quote goes unanswered. The workflow reads it, works out what kind of thing it is and does the next step, whether that is updating the CRM, drafting a reply or routing it to the right person. Anything risky pauses for a human to approve.

workflow.canvasillustrative
Run logsample entries
Form → classified → contact created, reply drafteddone
Form → classified → added to nurture listdone
Form → unclear request → sent to a personreview
Integrations

Connected to the tools you already use

Most of the value is in the connections. We link AI steps to your CRM, email, calendar, spreadsheets, payments, database or any tool with an API, so information moves on its own instead of being retyped. You keep your current tools; we build the bridges.

integrations.mapcategories, not endorsements
Built withPythonNode.jsTypeScriptReactNext.js
Inside your software

AI features inside your own app

Summaries, suggested replies, smarter search, document reading: features that live inside a customer portal, dashboard or internal tool. They are built as a normal part of the app, with the same testing and security attention, and a person sees the draft before it goes out. Need the app itself first? See our Web Apps service →

customer-portal / supportexample app
Inbox
Refund for custom order2 min ago · Priya
Change delivery date18 min ago · Marcus
Invoice copy needed1 h ago · Elena
Refund for custom orderSummary

The customer received the custom order but it is not what they expected and would like to know whether a refund is possible.

Suggested replydraft

Hi Priya, thank you for letting us know. Custom orders can be returned within 14 days if unused. I can send you the return instructions now.

Drafted from: Returns policy §2 · order details
Review & sendEditDiscard
app/api/draft-reply/route.ts · illustrative
export async function POST(req: Request) {
const { ticketId } = await req.json();
const draft = await draftReply(ticketId); // AI step
return Response.json({ draft, needsReview: true });
}
Trust

Guardrails, testing and monitoring

AI can be wrong, so we design for it. Rules limit what it can say and do, tricky cases go to people, and we test the behaviors that matter before launch. After launch, logs and review show what it handled and what it handed off, so it can be tuned instead of trusted blindly.

guardrails & monitoringillustrative
Your messageRules checkAI stepAnswer checkPerson, when unsure
Behaviors we test before launch
Asks about a refundAnswers from the policypass
Asks for something it has no source forSays it does not know, hands offpass
Upset customerHands to a person, with contextpass
Asks for advice outside its jobPolitely declinespass
Tries to make it ignore its rulesStays within limitsfix & retest
After launch: what it handled
handled automaticallyhanded to a person
10:02 · flagged: low confidence → routed to a person
10:41 · reviewed by Sam → document updated
Sample data. Every project gets its own tests, based on your real cases.
A team around a table with laptops and tablets, working together
Human in the loop

Your people stay in charge of the decisions that matter.

AI handles the repetitive first pass. Approvals, exceptions, relationships and judgment calls stay with the people who know your business.

Where do you fit?

What could AI do in your business?

Pick a function. These are illustrative examples of tasks that suit AI, not client results and not a promise that each one fits your business. Discovery is how we find out which are worth building.

Customer support

Answer common questions faster and get the right request to the right person, without losing the human touch.

  • Website FAQ assistant
    Question in website chat→Answers from your own policies→Hands off when unsure
  • Inbox triage
    Email arrives→Sorts by topic and urgency→Routes to the right person
  • Draft replies for agents
    Ticket opens→Drafts a reply from your docs→Agent reviews and sends
  • Order-status answers
    Customer asks for status→Looks up the order→Replies with the details
A good first projectA FAQ assistant on your website, limited to topics you approve.
People stay in charge ofRefunds, exceptions and anything sensitive.

Illustrative examples, not client results. Whether one fits your business is what discovery is for.

Tell us where your time goes →
How a project runs

The autonomy ladder: AI earns responsibility step by step.

We start with people in control and give the AI more of the work only where it has proven itself on your real cases.

  1. 01Understand

    Discover

    We map how the work happens today, pick one task worth improving and agree what a good result looks like.

    Who decidesYou decide everything.
  2. 02Suggests

    Prototype

    A first version runs on your real examples (past emails, questions, documents) so you can see it before anyone else does.

    Who decidesAI suggests, we compare.
  3. 03Drafts

    Pilot

    It runs alongside your team. The AI drafts; people review every output and we log what they correct.

    Who decidesAI drafts, people approve.
  4. 04Acts within limits

    Launch

    Guardrails on, integrations connected. Low-risk steps run on their own; anything else waits for a person.

    Who decidesAI acts within limits.
  5. 05Earns more

    Improve

    We review logs, tune the rules and prompts, and widen the AI's role only where it has earned it.

    Who decidesYou raise or lower the dial.
how much the AI does on its own (illustrative)only where it has earned it

You choose how far up the ladder each task goes. Some tasks stay at "AI drafts, a person approves" for good, and that is a perfectly good place to stop. Timelines depend on scope; we give a range after discovery.

Find your first project →

A conversation, not a commitment.

Pairs well with

AI works best alongside the rest of your digital presence.

Web Apps

Give your AI a home: portals, dashboards and internal tools with AI features built in.

Explore Web Apps →Web Development

The fast, accessible website where your assistant lives and your leads arrive.

Explore Web Development →Email Marketing

Automated flows triggered by what customers do, with drafts your team approves.

Explore Email Marketing →Social Media Marketing

Faster content drafts and ideas, finished by people who know your brand.

Explore Social Media →SEO Full Service

Speed up research and reporting, with strategy and quality control from specialists.

Explore SEO →
Common questions

Frequently asked questions

Straight answers, including the uncomfortable ones. The same ones we give on a first call.

Today it is most useful for language and document work: answering common questions, sorting and summarizing incoming messages, reading invoices and forms, drafting replies and reports, and moving information between the tools you already use. It is less suited to tasks that need judgment, empathy or accountability, and those stay with people. We will tell you plainly when a task is not a good fit.

That is not the goal of our projects. The aim is to take repetitive work (copying, sorting, chasing, first drafts) off your team so they have more time for judgment, relationships and decisions. Every project keeps a person in the loop for anything that matters, and you choose how much the AI does on its own. What you do with the time it frees up is your call.

We treat your data as sensitive by default: connecting only what a workflow needs, limiting what can access it, keeping credentials out of code, and telling you up front where data is processed and which AI providers are involved, so you can decide what is appropriate to share. No page can promise perfect security, so the specifics, including any industry requirements you have, go into the project scope and agreement.

It can, as any AI system can. So we design for it: rules limit what the assistant may say or do, anything uncertain or sensitive goes to a person, we test the situations that matter before launch, and logs let us see and fix mistakes afterwards. We will not claim it is always right, and we will not set it up as if it were.

No to both. We connect to the tools you already use, such as your CRM, email, calendar, spreadsheets or anything with an API, and most first projects start with the documents and examples you already have. We build with Python, Node.js, React, Next.js and TypeScript, and choose what fits your setup rather than forcing a platform.

It starts with a conversation about where your team's time goes. From that we propose one small, well-defined first project, a pilot you can judge on real work, with a clear scope and quote. Cost depends on what it connects to and how much review it needs, so we scope it with you before any work begins.
Get started

Let's find the first thing worth automating.

Tell us where your team's time goes. We will tell you honestly whether AI can help, and what a small first project would look like.

Prefer to talk? Call (786) 744-5342.

Talk to an expert

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