Privacy Policy
Rubiera Productions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, services, communications, and marketing channels.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, engage with our services, submit inquiries, or communicate with us through email, phone calls, and text messaging (SMS).
By using our website and services, you consent to the practices described in this Privacy Policy.
Information We Collect
We may collect the following categories of information:
Personal Information
- Full name
- Email address
- Phone number
- Business name
- Mailing address
- Billing information
- Project details and communication preferences
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Website usage data
- Cookies and tracking technologies
How We Use Your Information
We may use your information to:
- Provide and manage our services
- Respond to inquiries and support requests
- Deliver marketing and promotional communications
- Schedule consultations and meetings
- Process payments and transactions
- Improve website functionality and user experience
- Comply with legal obligations
- Send service-related notifications and updates
Sharing of Information
We do not sell, rent, or trade your personal information to third parties.
We may share your information with trusted service providers who assist us in operating our business, including:
- Website hosting providers
- CRM and marketing platforms
- Payment processors
- Communication and messaging providers
- Analytics providers
These providers are contractually obligated to protect your information and use it only for authorized business purposes.
SMS Communications and Consent
By providing your mobile phone number and opting in to receive text messages from Rubiera Productions, you expressly consent to receive SMS communications related to:
- Appointment scheduling and reminders
- Project updates
- Customer support
- Service notifications
- Marketing and promotional messages (where applicable)
Consent to receive SMS messages is not a condition of purchasing any products or services.
Message Frequency
Message frequency may vary depending on your interaction with our services.
Message and Data Rates
Standard message and data rates may apply according to your mobile carrier plan.
SMS Opt-In
Users may opt in to receive SMS messages by:
- Submitting a website contact form with SMS consent language
- Providing verbal consent during a consultation or customer interaction
- Signing a service agreement that includes SMS consent
- Selecting an SMS consent checkbox on online forms
By opting in, you confirm that you are the authorized user of the mobile number provided.
SMS Opt-Out
You may opt out of receiving SMS messages at any time.
To stop receiving text messages, reply:
STOP
to any message received from us.
After opting out, you will receive a confirmation message and will no longer receive SMS communications unless you opt in again.
For assistance, reply:
HELP or contact us directly using the information provided below.
Mobile Information Privacy
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All categories above exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Personalize user experience
- Support advertising and marketing efforts
You may control cookie preferences through your browser settings.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or policies of those third-party sites.
We encourage users to review the privacy policies of any external websites they visit.
Your Privacy Rights
Depending on your state of residence, including California and other applicable jurisdictions, you may have the right to:
- Access personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of personal information
- Limit certain processing activities
- Withdraw consent where applicable
To exercise your rights, please contact us using the information below.